As the temperature gradually drops, it’s a clear sign that colder months are approaching. While preparing for the change in weather, it’s also a great time to assess the HVAC contractor you plan to hire for your preventive maintenance needs and winter breakdowns.
To help guide your decision, here are some key questions to ask your HVAC contractor:
How Long Has Your HVAC Contractor Been in Business?
The experience of your HVAC contractor is crucial. Find out how long they’ve been in the industry, the range of sectors they serve, and their expertise in commercial and industrial HVAC systems. Unlike residential HVAC units, commercial equipment is more complex, with advanced controls and specific maintenance needs. Systems like air-cooled and water-cooled chillers, industrial boilers, heat pumps, precision air conditioning for server rooms, and rooftop packaged units all require skilled professionals who understand the nuances of troubleshooting and maintenance.
The Technology Edge
Your HVAC contractor might not seem like a tech company, but in today’s fast-paced world, it’s essential to have access to technology that keeps you in the loop. A customer portal offering online notifications for tasks, services, reminders, and approvals can save you time. You shouldn’t have to pick up the phone every time you need assistance, especially when you’re in an important meeting. A seamless online service is a convenience that keeps everything running smoothly.
What is Their Organizational Structure?
A well-structured operations team with an adequate number of skilled technicians is key to ensuring prompt service and minimizing downtime. When working with an HVAC contractor, make sure they can handle multiple breakdowns at various locations. If your business relies on a single technician or a small team, it could risk delays, especially if they are already committed to another job. Prioritization and a solid support structure are essential for smooth operations.
Contractor Referrals
Your HVAC contractor can play a vital role in the ongoing success of your business by ensuring that your building’s HVAC systems are running efficiently. Before making a final decision, ask your contractor for referrals from other clients. Take the time to speak with them about their experiences. Just as you would before hiring a new employee, checking references can give you valuable insights into the reliability and quality of service you can expect.
Our HVAC Services:
- HVAC Installation / Commissioning
- HVAC Maintenance
- HVAC Repair
- HVAC Project Management
- HVAC Controls
- DDC, BAS, and OEM Control Development
- Factory Support
- Retrofits and Design Build Services
We Cater to the Following Sectors:
- Hotels
- Restaurants
- Schools
- Showrooms & Sales Floors
- Shopping Malls
- Churches
- Offices
- Sports Centers and Arenas
- Warehouses & Logistics Buildings
- Manufacturing and Industrial Facilities
Serving Locations:
For expert HVAC services tailored to your needs, contact AirTrack HVAC.
